Privacy, Refund & Cancellation Policies

Exhibitor & Conference Attendee Privacy

We are committed to keeping your e-mail address and other non-public information confidential. We do not sell, rent, lease or give away our attendee contact information to any third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless compelled to do so by law.

WIN Expo exhibiting companies will be utilizing a Lead Retrieval service on the day of the show. This gives our attendees the ability to opt-in to a company's mailing list by allowing an exhibiting company to scan a WIN Expo name badge to retrieve the following information from the registration platform: first name, last name, email address, phone number, job title, company name, and company mailing address.

WIN Expo will use your e-mail address solely to provide timely information about WIN Expo and updates pertinent to your participation as an exhibiting company or as a conference attendee.

WIN Expo will maintain any contact information you send to us in accordance with applicable federal law.

Trade Show Floor Pass or Conference Pass Cancellations

• All refund requests must be received no later than 2 weeks before the show date (11/21/2024). Refunds are not available for registrant "no shows" or for those who depart before the completion of the event.
• Trade Show Floor Pass Cancellations:
  • Trade Show Floor Pass Cancellations received before November 21, 2024, will be given a refund minus a $5.00 administration fee.
• Conference Pass Cancellations:
  • Conference Pass Cancellations received before November 21, 2024, will be given a refund minus a $50.00 administration fee.
• Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Wine Industry Network & WIN Expo reserve the right to alter or modify the advertised speakers and/or topics if necessary, or to cancel sessions and buildings if enrollment criteria are not met, or when conditions beyond its control prevail. Any substitutions or alterations will be updated on our web page as soon as possible.

All cancellations must be submitted in writing to: info@wineindustryexpo.com or Wine Industry Expo, C/O Nick Young, 155 Foss Creek Circle, Healdsburg, CA 95448. Wine Industry Network / WIN Expo are not responsible for notices that are not received.

Exhibitor Booth Cancellations & Refund Schedule

Exhibitor cancellations must be submitted in writing via email or via USPS postmarked to the attention of Nick Young, no later than the following dates to be eligible to receive a refund.

All final payments for Exhibitor Booth Space are due by June 30, 2024. Any assigned booth space(s) not paid in full will be in Breach of the Exhibitor Agreement and considered 'forfeited' and will be re-assigned at WIN Expo's sole discretion. Your eligibility for a refund will remain as dictated by the following schedule:

• July 8, 2024 — Within 150 days of the event, up to 50% of your payments will be refunded
• August 7, 2024 — Within 120 days of the event, up to 25% of your payments will be refunded
• September 6, 2024 — Within 90 days of the event - No Refunds Available

Wine Industry Network Member - Booth Discount Agreement

Discount Booth Pricing is only available to WIN Members who have annual, active member profiles in “good standing”. Member Exhibitors that are not in “good standing” will not be allowed to exhibit without bringing their WIN account to an “Active” status at least 180 days before WIN Expo and must also remain active throughout WIN Expo or by paying the difference of non-member “standard” booth fees.

Early Breakdown / Vacant Booths

Any exhibiting company that dismantles or vacates their booth space prior to 4:00pm, or any booth space that is not occupied before 8:59am on the day of the show, will forfeit their priority status, and will not be allowed to participate in the early registration process the following year. WIN Expo can opt to reassign the booth space at their sole discretion.

Intellectual Property Rights

North Coast Wine Industry Expo retains exclusive intellectual property rights including to all printed material, art, content or other images, the sponsorship program, program presentations, and the trade show. Any editorial use or commerce conducted other than as agreed to with WIN Expo representatives in writing is a direct abuse and violation of intellectual property rights held by the WIN Expo. These restrictions also pertain to any sales or promotional use of any audio, visual, or other technological reproduction or capturing of any aspect of the WIN Expo unless written authorization from the WIN Expo is obtained in advance.

No Liability for Acts of God, Natural Disasters & Other Causes

Wine Industry Network & WIN Expo shall not be liable for loss or damage that results from "acts of god", natural disasters, weather conditions, strikes, lockouts, labor disputes, embargoes, disruption of utility services, public authority, governmental restrictions, governmental regulations, governmental controls, judicial orders, public enemy, acts of terrorism or war, hostile governmental action, civil commotion, fire, casualty, unforeseen occurrence, national / state / county / city-wide emergencies or any other event that renders the performance of WIN Expo impracticable or impossible. If any of these events occur, WIN Expo reserves the right, in its sole discretion, to modify, reschedule, or cancel the WIN Expo trade show and/or any associated events. If any of these events occur, performance by WIN Expo shall be excused without liability or obligation to anyone.

Alcohol Consumption

No one under 21 years of age will be permitted in the exhibit areas or sessions where alcohol is being provided unless accompanied by a parent or legal guardian. Identification by a photo i.d. may be required at any time during the WIN Expo as deemed necessary.

Copyrights & Trademarks

Reproduction of any part of the WIN Expo in any form, including the WIN Expo logo and other graphics, electronic publication or presentation, without advance written consent from the WIN Expo or presenting speaker (when applicable), is strictly prohibited. All presentations of any form are exclusive and released only to the WIN Expo and its audio recording contractor. Any participant presenting any material for which copyright and/or trademark laws apply is solely responsible for adhering to such laws.

Endorsements

The WIN Expo provides a forum for the presentation, discussion and publication of research and technological developments for the promotion of education in winemaking, grapegrowing, marketing and finance. The WIN Expo does not endorse the products, services, views or opinions of either its members, exhibitors, speakers or other delegates. No endorsement by WIN Expo of any kind should be inferred.